Terms and Conditions

Prices include VAT at the current rate and exclude delivery charges unless otherwise stated. We reserve the right to alter prices at any time. It may be necessary to change prices either up or down, from time to time, including any alterations to the rate of VAT.

Whilst we try to show clear pictures and true colour images, computer browsers may show colours differently. Please bear this in mind when ordering. Some items are handmade or hand finished and there may be a slight variation to that shown. Dimensions specified on the Website are approximate only and may vary.

You are entitled to cancel your order if you wish, providing you act within 14 working days of receipt of the goods. Or you may wish to exercise this right prior to dispatch of goods, please follow the information on our Returns page.

In the case of a Personalisation Order, you will not have the right to cancel once the Order has been placed. If you do wish to cancel all or part of a Personalisation Order at any time after the Order has been placed then you will remain liable to pay for the Goods in full.

Our delivery timescales stated on the website are approximate. We do have a fast turnover of the products on our website and it is not always possible to maintain the stock level information as quickly as we would like to – although we do endeavour to do so.

Where we are unable to supply items within our advertised timescale, we will contact you within 48 hours and you will have the option of a full refund and cancellation of the order.

If delivery is not possible within the specified time we will not be obliged to offer any compensation for disappointment suffered.

Inspire My Soul cannot accept any liability for a failure to comply with instructions specifically stated on our Website.

We endeavour to check the accuracy of the information on our site. However, we do not warrant that such information will be error free and the user acknowledges that information, products and services published on this web site may include inaccuracies and typological errors.